CEO and Revision Author · Assistant Professor and Founder, Forensic Psychology, Florida Institute of Technology · Director, The Center for Applied Criminal Case Analysis · Palm Bay Police Department, Lieutenant (retired)
Dr. Marshall Jones blends extensive law enforcement experience with applied research expertise to examine individual and organizational behavior. He describes himself as an “accidental academic” who pursued graduate studies in criminology and industrial-organizational psychology while working full-time in law enforcement, ultimately earning a doctorate in business administration. His approach integrates data-driven insights with practical law enforcement perspectives for clients in the profession.
Marshall participated in the Police Futures Working Group, lectured at the FBI NA, and spoke for law enforcement leadership associations. His research bridges theory and application through classroom instruction, consulting, executive coaching, and applied research. Over two decades, he pioneered innovative methodologies investigating police recruitment and leadership connections. The FBI engaged him to develop prison interview teams and analytical methods for offender and victim data, influencing investigative processes and policy.
He continues as a sworn reserve supporting selection, training, policy review, and research. Current focus areas include police recruiting, retention, and leadership development. Training specialties encompass leadership and management development, Law Enforcement Leadership Pipeline creation, human behavior understanding, and implicit bias management. Consulting includes organizational and leader coaching, promotional exam development, leadership succession planning, training development, and problem analysis.
Developer and Author · Former Special Agent, FBI · Former Assistant Superintendent, Minnesota Bureau of Criminal Apprehension · Former Training Administrator, Phoenix Police Department · Associate Professor - Emeritus, Department of Criminal Justice, St. Cloud State University
Dr. Hennessy began his law enforcement career in 1962 with the FBI in administrative roles in Washington D.C. and Denver, Colorado. Appointed Special Agent in 1966, he served in Houston, Texas and Newark, New Jersey. In 1973 he joined the Minnesota Bureau of Criminal Apprehension, becoming Director of the Cooperative Area Narcotics Squad in Northern Minnesota. Appointed Assistant Superintendent of the BCA in 1977, he oversaw investigations sections, the forensic laboratory, information systems, finance, budget and planning until retiring in 1991.
He relocated to Scottsdale, Arizona and established Leadership Inc. of Scottsdale, consulting with police agencies on policing diverse communities. He developed the Law Enforcement Personality Profile to help police administrators and officers recognize and develop leadership strengths while understanding challenges in culturally and racially diverse policing contexts.
Joining Phoenix Police Department in 1993 as Training Administrator, he performed administrative duties, curriculum design, teaching, research, and special projects. Working with the International Association of Chiefs of Police from 1993 through 2005, he presented to and consulted with law enforcement agencies throughout the United States, Canada, and the Far East on cultural awareness and racial sensitivity, utilizing the Law Enforcement Personality Profile as a curriculum development foundation.
In 2003, Dr. Hennessy joined St. Cloud State University’s Department of Criminal Justice as Associate Professor, teaching undergraduate and graduate programs. He retired with Emeritus status in 2016 as Interim Director of the Public Safety Executive Leadership Master’s degree program.
He holds a Master’s Degree in Curriculum and Instruction and Doctorate in Educational Leadership from The University of St. Thomas, St. Paul, Minnesota. He authored “Thinking Cop - Feeling Cop, A Study in Police Personalities,” co-authored “Police Personalities, Why Cops Act The Way They Do,” led authorship of “A Cultural Awareness Trainer’s Manual for Law Enforcement Officers,” and contributed a chapter to Dr. James Hendricks’ “Multicultural Perspectives in Criminal Justice and Criminology.” He has written extensively in cultural awareness and racial sensitivity curriculum for law enforcement, served as past president of The Society of Police Futurists International, and received a 2003 Martin Luther King ‘Living the Dream’ award from the City of Phoenix.
Written by Dr. Jones, Lt. (Ret.) and Deputy Chief (Ret.) Blackledge
“Provides a robust mix of theory and practical application for current and aspiring sergeants, lieutenants — and those who aspire to higher command.” Includes best practices, illustrative case examples, and self-assessments.
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By Stephen M. Hennessy, Ed.D. and James R. DeLung, Ph.D.
“An important addition to every police officer, recruit, or student of law enforcement’s knowledge base. It helps explain why cops act like cops.”
Available on Amazon